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th{z-index:2;background:var(--surface3);border-bottom:1px solid var(--border);border-left:1px solid var(--border2);color:var(--text2);text-align:left;white-space:nowrap;-webkit-user-select:none;user-select:none;padding:6px 8px;font-size:12px;font-weight:600;position:sticky;top:0}.queue-table th:last-child{border-right:1px solid var(--border2)}.queue-table th.sortable{cursor:pointer}.queue-table th.sortable:hover{color:var(--text2)}.queue-table th.filter-active{background:var(--accent-bg);color:var(--accent)}.queue-table th.filter-active .th-sort{color:var(--accent)}.queue-table th[draggable=true]{cursor:grab}.queue-table th[draggable=true]:active{cursor:grabbing}.queue-table th.col-dragging{opacity:.35}.queue-table th.drag-over{box-shadow:inset 2px 0 0 var(--accent)}.th-inner{align-items:center;gap:4px;display:flex}.th-sort{color:var(--text3);font-size:10px}.th-resizer{cursor:col-resize;z-index:3;touch-action:none;-webkit-user-select:none;user-select:none;width:8px;height:100%;position:absolute;top:0;left:0}.th-resizer:after{content:"";background:0 0;width:1px;transition:background .12s;position:absolute;top:4px;bottom:4px;left:0}.th-resizer:hover:after,.th-resizer:active:after{background:var(--accent)}.th-active-dot{background:var(--accent);border-radius:50%;flex-shrink:0;width:5px;height:5px}.queue-table td{border-bottom:1px solid var(--border);vertical-align:middle;white-space:nowrap;text-overflow:ellipsis;padding:6px 8px;font-size:13px;overflow:hidden}.rh-compact .queue-table td{padding:2px 8px}.rh-comfortable .queue-table td{padding:12px 8px}.fs-small .queue-table td{font-size:11px}.fs-large .queue-table td{font-size:15px}.queue-table tr{cursor:pointer;transition:background .1s}.queue-table tr:hover td{background:var(--surface2)}.queue-table tr.active td{background:var(--accent-bg)}.queue-table tbody tr.row-status-WaitingonAgent td{background:var(--warning-bg)}.queue-table tbody tr.row-status-WaitingonAgent td:first-child{box-shadow:inset 3px 0 0 var(--warning)}.queue-table tbody tr.row-status-WaitingonAgent .cell-title-inner{color:var(--text);font-weight:600}.queue-table tbody tr.row-status-WaitingonAgent:hover td{background:var(--warning-bg);filter:brightness(.97)}.queue-table tbody tr.row-status-WaitingonAgent.active td{background:var(--accent-bg)}.queue-table tbody tr.row-status-Closed td,.queue-table tbody tr.row-status-Closed .cell-title-inner,.queue-table tbody tr.row-status-RoutedtoDustin td,.queue-table tbody tr.row-status-RoutedtoDustin .cell-title-inner,.queue-table tbody tr.row-status-RoutedToDustin td,.queue-table tbody tr.row-status-RoutedToDustin .cell-title-inner{color:var(--text3)!important}.cell-id{color:var(--text3);font-family:DM 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.875rem}.analytics-card-title{color:var(--text2);justify-content:space-between;align-items:center;gap:6px;margin-bottom:.625rem;font-size:13px;font-weight:600;display:flex}.analytics-info{color:var(--text3);cursor:help;-webkit-user-select:none;user-select:none;outline:none;justify-content:center;align-items:center;padding:2px;transition:color .15s;display:inline-flex}.analytics-info:hover,.analytics-info:focus{color:var(--accent);cursor:help}.analytics-info svg{display:block}.analytics-card-body{font-size:13px}.chart-svg{width:100%;height:auto;display:block}.chart-grid{stroke:var(--border);stroke-width:1px;stroke-dasharray:2 3}.chart-axis-text{fill:var(--text3);font-family:DM Mono,monospace;font-size:10px}.chart-line{fill:none;stroke-width:1.8px}.chart-line-intake{stroke:#3b82f6}.chart-line-biit{stroke:#10b981}.chart-legend{color:var(--text3);gap:1rem;margin-top:.375rem;font-size:11px;display:flex}.chart-legend>span{align-items:center;gap:4px;display:inline-flex}.chart-swatch{border-radius:2px;width:10px;height:10px;display:inline-block}.chart-swatch-intake{background:#3b82f6}.chart-swatch-biit{background:#10b981}.donut-wrap{align-items:center;gap:1rem;display:flex}.donut-total{fill:var(--text);font-family:DM Mono,monospace;font-size:18px;font-weight:700}.donut-label{fill:var(--text3);font-size:10px}.donut-legend{flex-direction:column;flex:1;gap:4px;min-width:0;margin:0;padding:0;list-style:none;display:flex}.donut-legend li{color:var(--text2);align-items:center;gap:6px;font-size:11px;display:flex}.donut-swatch{border-radius:2px;flex-shrink:0;width:10px;height:10px;display:inline-block}.donut-num{color:var(--text);margin-left:auto;font-family:DM Mono,monospace;font-weight:600}.barrow-list{flex-direction:column;gap:6px;margin:0;padding:0;list-style:none;display:flex}.barrow{grid-template-columns:110px 1fr 36px;align-items:center;gap:8px;font-size:12px;display:grid}.barrow-key{color:var(--text2);white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.barrow-track{background:var(--surface2);border-radius:3px;height:14px;position:relative;overflow:hidden}.barrow-fill{background:var(--accent);border-radius:3px;height:100%;transition:width .25s}.barrow-num{color:var(--text);text-align:right;font-family:DM Mono,monospace;font-weight:600}.analytics-options{position:relative}.analytics-options-panel{z-index:30;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);min-width:240px;max-height:70vh;padding:.5rem;position:absolute;top:calc(100% + 6px);right:0;overflow-y:auto;box-shadow:0 8px 24px #00000026}.analytics-options-head{color:var(--text3);border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;margin-bottom:.375rem;padding:.125rem .375rem .375rem;font-size:12px;display:flex}.analytics-options-group{text-transform:uppercase;letter-spacing:.04em;color:var(--text3);padding:.375rem .375rem .125rem;font-size:11px}.analytics-options-list{flex-direction:column;margin:0 0 .25rem;padding:0;list-style:none;display:flex}.analytics-options-list li label{color:var(--text2);cursor:pointer;border-radius:4px;align-items:center;gap:.5rem;padding:.25rem .375rem;font-size:12px;display:flex}.analytics-options-list li label:hover{background:var(--surface2);color:var(--text)}.analytics-options-list li input[type=checkbox]{accent-color:var(--accent)}.analytics-card{position:relative}.analytics-card.drag-over{box-shadow:inset 0 2px 0 var(--accent), 0 0 0 1px var(--accent)}.analytics-card.resizing{-webkit-user-select:none;user-select:none;outline:1px dashed var(--accent)}.analytics-card .analytics-card-title{cursor:grab}.analytics-card .analytics-card-title:active{cursor:grabbing}.card-grip{color:var(--text3);letter-spacing:-2px;cursor:grab;-webkit-user-select:none;user-select:none;opacity:.55;margin-right:2px;font-size:12px;transition:opacity .15s;display:inline-block}.analytics-card:hover .card-grip{opacity:1}.card-resize-handle{width:14px;height:14px;color:var(--text3);cursor:nwse-resize;opacity:.45;touch-action:none;justify-content:flex-end;align-items:flex-end;transition:opacity .15s,color .15s;display:flex;position:absolute;bottom:2px;right:2px}.analytics-card:hover .card-resize-handle{opacity:1}.card-resize-handle:hover{color:var(--accent)}.mini-cal{border:1px solid var(--border);background:var(--bg2,var(--surface2));-webkit-user-select:none;user-select:none;border-radius:6px;min-width:196px;font-size:12px;display:inline-block;overflow:hidden}.mini-cal-header{background:var(--bg3,var(--surface3));border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:5px 8px;font-size:12px;font-weight:600;display:flex}.mini-cal-title{text-align:center;flex:1;font-size:12px}.mini-cal-nav{cursor:pointer;color:var(--text2);background:0 0;border:none;border-radius:3px;padding:1px 5px;font-size:14px;line-height:1}.mini-cal-nav:hover{background:var(--hover,#0000000f)}.mini-cal-grid{grid-template-columns:repeat(7,1fr);gap:1px;padding:4px;display:grid}.mini-cal-dow{text-align:center;color:var(--text3);padding:3px 0;font-size:10px;font-weight:600}.mini-cal-day{text-align:center;cursor:default;border-radius:50%;min-width:22px;height:22px;padding:3px 0;font-size:11px;line-height:22px}.mini-cal-day--blank{visibility:hidden}.mini-cal-day--today{color:var(--accent,#3b82f6);font-weight:700}.mini-cal-day--highlight{background:var(--accent,#3b82f6);color:#fff;font-weight:700}.meeting-invite-section{border:1px solid var(--border);border-radius:8px;overflow:hidden}.meeting-invite-header{background:var(--bg3,var(--surface3));border-bottom:1px solid var(--border);align-items:center;gap:8px;padding:8px 14px;font-size:13px;font-weight:600;display:flex}.meeting-invite-body{flex-wrap:wrap;gap:16px;padding:12px 14px;display:flex}.meeting-meta-grid{grid-template-columns:auto 1fr;align-content:start;gap:5px 10px;font-size:12px;display:grid}.meeting-meta-label{color:var(--text2);white-space:nowrap;font-weight:600}.meeting-meta-value{color:var(--text);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.meeting-rsvp-row{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.rsvp-btn{cursor:pointer;border:1px solid #0000;border-radius:5px;align-items:center;gap:3px;padding:4px 11px;font-size:12px;font-weight:600;transition:opacity 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8px;font-size:11px;font-weight:600;display:inline-flex}.meeting-status-pill--Pending{color:#2563eb;background:#3b82f61f;border-color:#3b82f64d}.meeting-status-pill--Accepted{color:#065f46;background:#d1fae5;border-color:#6ee7b7}.meeting-status-pill--Tentative{color:#854d0e;background:#fef9c3;border-color:#fde047}.meeting-status-pill--Declined{color:#991b1b;background:#fee2e2;border-color:#fca5a5}@media (max-width:900px){.topbar{flex-wrap:wrap;gap:.5rem;padding:8px 12px}.topbar-subtitle,.topbar-divider{display:none}.topbar-left{flex:none}.topbar-center{flex:100%;justify-content:flex-start}.topbar-right{flex:none}.sync-indicator{margin-right:4px}.main-layout{flex-direction:column;overflow:auto}.queue-panel{border-right:0;border-bottom:1px solid var(--border);max-height:55vh;width:100%!important;min-width:0!important;max-width:100%!important}.panel-resizer{display:none}.detail-panel{width:100%;min-height:50vh}.detail-meta{flex-direction:column;gap:.75rem}.analytics-root{padding:1rem}.analytics-grid{grid-template-columns:1fr}.analytics-grid>.analytics-card{grid-column:span 1!important}}@media (max-width:600px){.topbar{gap:.375rem;padding:6px 8px}.topbar-logo span{display:none}.topbar-center{justify-content:flex-start}.topbar-tabs{-webkit-overflow-scrolling:touch;scrollbar-width:none;overflow-x:auto}.topbar-tabs::-webkit-scrollbar{display:none}.topbar-tab{flex-shrink:0;padding:6px 10px;font-size:12px}.topbar-right{flex-wrap:nowrap;gap:.25rem}.topbar-right .btn-icon{padding:6px 8px;font-size:0}.topbar-right .btn-icon svg{font-size:14px}.user-avatar{display:none}.topbar-right .btn-sm{padding:5px 8px;font-size:11px}.detail-content{padding:.875rem}.detail-title-input{font-size:16px}.detail-textarea{font-size:14px}.detail-section{margin-bottom:1rem}.detail-header{gap:.5rem}.save-bar{flex-wrap:wrap;gap:.5rem}.modal{margin:8px;padding:1rem;width:calc(100% - 16px)!important;max-width:100%!important}.modal-actions{flex-wrap:wrap}.discussion-modal{border-radius:0;margin:0;width:100%!important;max-width:100%!important;height:100%!important;max-height:100%!important}.discussion-modal-resize{display:none}.detail-modal{border-radius:0;margin:0;width:100%!important;max-width:100%!important;height:100%!important;max-height:100%!important}.detail-modal-resize{display:none}.modal-overlay{padding:0}.analytics-root{padding:.75rem}.analytics-header{flex-direction:column;align-items:flex-start;gap:.5rem}.analytics-mode{flex-wrap:wrap}.analytics-cards{grid-template-columns:repeat(2,1fr);gap:.375rem}.analytics-stat-value{font-size:19px}.analytics-card{padding:.625rem}.barrow{grid-template-columns:80px 1fr 32px;gap:6px;font-size:11px}.donut-wrap{flex-direction:column;align-items:stretch;gap:.625rem}.queue-list{-webkit-overflow-scrolling:touch;overflow-x:auto}.queue-list table{min-width:560px}.login-card{padding:1.25rem 1rem}}@media (hover:none) and (pointer:coarse){.btn-sm,.btn-xs,.btn-icon,.btn-icon-sm,.topbar-tab,.pill-select,.route-btn,.analytics-subtab{min-height:36px}input,select,textarea{font-size:16px}}.mention-menu{z-index:1000;background:var(--surface);border:1px solid var(--border2);border-radius:8px;min-width:220px;max-height:240px;padding:4px;overflow-y:auto;box-shadow:0 6px 24px #0000002e}.mention-menu-item{cursor:pointer;color:var(--text);border-radius:6px;align-items:baseline;gap:8px;padding:6px 10px;font-size:13px;display:flex}.mention-menu-item.active,.mention-menu-item:hover{background:var(--accent-bg)}.mention-menu-name{color:var(--text);font-weight:600}.mention-menu-email{color:var(--text3);font-size:11px}.mention-chip{background:var(--accent-bg);color:var(--accent);white-space:nowrap;border-radius:4px;padding:0 4px;font-weight:600;display:inline-block}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-ordinal{syntax:"*";inherits:false}@property --tw-slashed-zero{syntax:"*";inherits:false}@property --tw-numeric-figure{syntax:"*";inherits:false}@property --tw-numeric-spacing{syntax:"*";inherits:false}@property --tw-numeric-fraction{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}